Terms of service

Effective Date: November 5, 2026

Brand / Legal Name: Shaping Freedom® / Lisane Basquiat® ("Company," "we," "us," or "our")

Please read these Terms of Use ("Terms") carefully before using our website, purchasing products from our shop, enrolling in our digital programs, or registering for our in-person events.

By accessing or using any part of this site, purchasing goods or services, or participating in our offerings, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to all of these Terms, you may not access the website, make purchases, or participate in any programs or events.

Section 1 - Eligibility & Age of Majority

By agreeing to these Terms, you represent that you are at least the age of majority in your state, province, or country of residence, or that you are of the age of majority and have given us your explicit consent to allow any of your minor dependents to use this site. If you are under the age of majority, you may only use this website and purchase services with the express involvement and consent of a parent or legal guardian.

Section 2 - Services & Mental Health / Therapy Disclaimer

Scope of Offerings: Shaping Freedom® provides personal development coaching, digital products, e-commerce goods, legacy mapping frameworks, workshops, and educational live events.
Non-Therapy Disclaimer: Lisane Basquiat is not a licensed clinical psychologist, therapist, mental health counselor, or medical practitioner. Our programs, tools, assessments, and website content are intended exclusively for educational, self-awareness, and personal empowerment purposes. They do not constitute psychotherapy, medical advice, clinical diagnosis, or psychiatric treatment. If you are experiencing mental health difficulties or require medical intervention, please consult a licensed healthcare professional.

Section 3 - Intellectual Property & Limited License

Ownership: All content on this website and delivered through our programs—including text, graphics, logos, video recordings, audio files, workbooks, frameworks, proprietary methodologies, and trademarks (including Lisane Basquiat® and Shaping Freedom®)—is the exclusive property of the Company or its content licensors.
Limited Personal License: When you purchase or access a course, digital download, or workshop recording, we grant you a single, non-exclusive, non-transferable, revocable license for your personal, non-commercial use only.
Prohibitions: You agree not to copy, record, republish, distribute, broadcast, upload to third-party portals or artificial intelligence models, license, or create derivative works from our materials without express written authorization from the Company.

Section 4 - User Submissions, Feedback & Unsolicited Ideas

If you submit comments, ideas, suggestions, testimonial feedback, questions, or other materials to us—whether online, by email, within community chats, through surveys, or at live events (collectively, "Submissions"):

You grant the Company an unrestricted, perpetual, irrevocable, worldwide, royalty-free, transferable license to edit, publish, reproduce, distribute, display, and commercially exploit those Submissions across any media.
We have no obligation to: (1) maintain any Submissions in confidence; (2) pay compensation or royalties for any Submissions; or (3) acknowledge or respond to any Submissions.
You warrant that your Submissions do not violate the intellectual property, privacy, or proprietary rights of any third party.

Customer Reviews and Testimonials: If you submit product, event, or program reviews, ratings, or testimonials, you represent and warrant that your review reflects your honest opinion and actual experience with our products or services. Reviews containing profanity, hate speech, false statements, commercial solicitations, or unverified claims may be removed at our sole discretion. We do not suppress or edit reviews simply because they are negative, provided they comply with these Terms. By submitting a review, you grant the Company a perpetual, worldwide license to display, publish, and use your feedback in our marketing and promotional materials.

Section 5 - E-Commerce, Pricing & Order Acceptance

Product Display & Descriptions: We make every reasonable effort to display product colors, textures, and specifications accurately in our shop. However, we cannot guarantee that your monitor or mobile screen will display colors with absolute precision.
Pricing & Availability: All product prices are stated in USD and are subject to change without notice. We reserve the right to modify or discontinue any product, program, or service at any time.
Order Limitations & Cancellation: We reserve the right to refuse, limit, or cancel any order placed with us at our sole discretion. These restrictions may include orders placed under the same customer account, credit card, or shipping address. We reserve the right to prohibit or cancel orders that, in our judgment, appear to be placed by unauthorized resellers, wholesalers, or distributors.
Physical Goods Shipping: Shipping fees and transit estimates are calculated at checkout. Risk of loss and title for physical items pass to you upon delivery to the shipping carrier.
Returns & Refunds (Physical Goods): You can view the returns and refunds policies for physical goods at https://shop.shapingfreedom.com/policies/refund-policy.

Section 6 - Digital Programs, Memberships & Billing

Account Security: If you create an account to access course modules or community forums, you are responsible for maintaining the confidentiality of your credentials and for all activities conducted through your account. Sharing account credentials is strictly prohibited and grounds for immediate termination.
Payment Plans & Recurring Charges: If you select an installment plan or recurring subscription, you authorize the Company to charge your credit card or payment method on file on the designated dates until the total obligation is satisfied.
Failed Payments & Chargebacks: Failure to make scheduled payments will result in suspension of access to digital program materials and community groups. Fraudulent credit card chargebacks will result in permanent account termination and referral to collection agencies or legal recourse.
Refund Policy: Because subscriptions, memberships, digital programs, downloadable worksheets, audio/video files provide immediate electronic access upon purchase, all such sales are strictly non-refundable once delivered. View more details at https://shop.shapingfreedom.com/policies/refund-policy.

Section 7 - Live & In-Person Events

Registration & Admission: Event tickets and registration passes are valid only for the specific attendee, event, date, and venue designated at purchase. Tickets are non-transferable unless approved in advance in writing by the Company.
Event Modifications & Cancellations: We reserve the right to adjust event schedules, presentation formats, speakers, and venue locations. If an event is canceled entirely by the Company, ticket holders will receive either a full refund of the ticket purchase price or an equivalent credit toward a rescheduled event date. The Company is not responsible for travel, lodging, or ancillary expenses incurred by attendees.
Code of Conduct & Removal: We maintain a supportive, harassment-free environment for all event attendees and staff. We reserve the right to remove any participant from an in-person or virtual event without warning or refund if their behavior is deemed disruptive, abusive, threatening, or harmful.
Media Release & Likeness Consent: By attending an in-person or live virtual event, you acknowledge and consent to being photographed, audio recorded, and filmed. You grant the Company the perpetual, worldwide, irrevocable right to record and use your name, voice, image, and likeness for educational, marketing, commercial, and promotional purposes across all media platforms without compensation or further approval.
Refunds: Our live in-person and live event refund policy can be found at https://shop.shapingfreedom.com/policies/refund-policy.

Section 8 - Prohibited Conduct & Community Rules

You are prohibited from using this website, community boards, or digital portals to access the site through automated or non-human means, whether through a bot, script or otherwise:

For any unlawful purpose or to solicit others to perform illegal acts;
To violate any international, federal, state, or local laws;
To infringe upon or misappropriate the intellectual property rights of the Company or others;
To harass, abuse, stalk, defame, slander, intimidate, or discriminate based on race, gender, religion, sexual orientation, disability, or age;
To upload or transmit malicious software, worms, viruses, or disruptive code;
To harvest, track, or collect the personal data of other members or website visitors;
To spam, solicit, or promote external commercial products to community members;
To interfere with or bypass the security architecture of the website or platform.

Violation of any prohibited use may result in immediate revocation of your access without a refund.

Section 9 - Third-Party Services & External Tools

We may provide access to third-party tools, platforms, payment processors, or external web links over which we have no direct operational control. You acknowledge that access to these services is provided "as is" and "as available" without any endorsement, conditions, or warranties. We assume no liability for any harm or damages arising out of your interaction with third-party tools or websites.

Section 10 - Disclaimer of Warranties & Limitation of Liability

No Outcome Guarantees: The Company makes no representations, warranties, or guarantees regarding specific outcomes, earnings, emotional breakthroughs, business results, or personal transformations resulting from your use of this website, attendance at events, or participation in our programs.
Warranty Disclaimer: The site, its content, digital products, and physical shop items are provided on an "as is" and "as available" basis without warranties of any kind, whether express, statutory, or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.
Limitation of Liability: To the maximum extent permitted by applicable law, in no event shall Shaping Freedom®, Lisane Basquiat, or our directors, officers, employees, contractors, affiliates, or agents be liable for any direct, indirect, incidental, punitive, consequential, or special damages (including loss of profits, revenue, data, or personal goodwill) arising out of or related to your use of or inability to use our services, goods, or events, even if advised of the possibility of such damages.

Section 11 - Indemnification

You agree to defend, indemnify, and hold harmless Shaping Freedom®, Lisane Basquiat, and our officers, directors, employees, contractors, licensors, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or connected with:

Your breach of these Terms of Use;
Your misuse of our site, products, or services;
Your violation of any applicable law or third-party right, including intellectual property or privacy rights.

Section 12 - Severability

If any provision or portion of these Terms is determined to be unlawful, void, or unenforceable by an arbitrator or court of competent jurisdiction, that specific provision shall be deemed severed from these Terms. Such severance shall not affect the validity, enforceability, or legality of any remaining provisions, which will continue in full force and effect.

Section 13 - Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive termination for all purposes. These Terms remain effective until terminated by either you or us. You may terminate your agreement with these Terms by discontinuing use of our website and services.

If, in our sole discretion, you fail—or we reasonably suspect that you have failed—to comply with any term or condition herein, we may terminate your access to our programs, services, and websites at any time without notice, while you remain liable for all amounts due up to and including the date of termination.

Section 14 - Governing Law & Venue

These Terms, along with any separate agreements through which we provide you services, shall be governed by, interpreted, and construed under the laws of the State of California, without regard to principles of conflicts of law.

Any dispute, legal action, or claim arising out of or relating to these Terms, the website, products, or events shall be submitted to the exclusive jurisdiction of the state or federal courts located in San Diego County, California, and you consent to personal jurisdiction and venue therein.

Section 15 - Modifications to Terms of Use

We reserve the right, at our sole discretion, to modify, replace, or update any part of these Terms of Use by posting revisions directly to this page. The updated version will be indicated by the "Effective Date" at the top of the document. Your continued access to or use of our website or services following any posted changes constitutes your acceptance of the updated Terms.

Section 16 - Contact Information

For inquiries, notices, or questions regarding these Terms of Use, please contact us at:

Legal Entity: Shaping Freedom, LLC
Email: hey@shapingfreedom.com
Phone: (855) 437-2482
Mailing Address: Shaping Freedom®, 5938 Priestly Dr., Ste. 103, Carlsbad, CA 92008